Tag: WordPress Support

My Host Says “Sitelock Needs to Clean Your Site”

February 7, 2018 | written by WP Fix It Support

We must start this off by saying that we think Sitelock is an AMAZING company that provides high level security solutions for WordPress sites. Sitelock is an industry leader in website security and infection cleanup. They have partnered with many premium web hosting companies to react to infections that the hosting companies’ customers may be victim to. When a customer –> READ ON

True 24/7 WordPress Support – Even on Holidays!

December 27, 2017 | written by WP Fix It Support

24/7 WordPress Support, what does that really mean? Let us take a look back to 2009 when we created our company. The goal was to provide a place where WordPress users could get support for their site when things were not working as they should be. A massive part of that goal was to make sure that the support was –> READ ON

How to Fix “Briefly Unavailable For Scheduled Maintenance. Check Back in a Minute” error

December 5, 2017 | written by Laura Ramonaitytė

“Briefly unavailable for scheduled maintenance. Check back in a minute” is an error in WordPress, which usually occurs when an update is not successfully completed. If you have also encountered the same error while updating some WordPress plugins, don’t panic as this error is quite easy to fix. In this article, I will familiarize you with why this error actually –> READ ON

21 WordPress Facebook Groups for 2018 That You Can Up Your WordPress Skill

November 20, 2017 | written by WP Fix It Support

Many of us who work with WordPress work alone or with a small team, and in-person meetups don’t happen every day. Working from home, as many in the WordPress community do, can be isolating. While you love your family (and pets), you may want to connect with more people who get what WordPress is. Being part of a WordPress community –> READ ON

Affordable WordPress Security Monitoring Service

August 4, 2017 | written by WP Fix It Support

AWWWW…. let us embark on the glorious topic of WordPress security. While this topic is highly important, it is often overlooked and mostly misunderstood. As the web technology grows and enhances so does those out there that wish to harm websites online. Having a WordPress security strategy in place is so important if yo are serious about your site and –> READ ON

1 OF A KIND – Live WordPress Support With On Page Help

July 25, 2017 | written by WP Fix It Support

We are on a daily mission to find new and improved ways to make getting WordPress Support FAST and EASY. Our newest creation is the ability to ask a support question on your site to a live agent and even share your screen to better explain the problem you are having. So imagine you are on your site and notice –> READ ON

How to Fix Common WordPress Issues

June 23, 2017 | written by WP Fix It Support

Note: Always back-up your site before making any changes Tinkering with WordPress can be dangerous if you’re not familiar with more than WordPress basics.  .  When in doubt, seek the assistance of a qualified WordPress professional like us…;). Slow Loading Site Why it happens: Slow loading sites can happen on multiple levels.  Your server’s processor may be too slow.  Your –> READ ON

See if Your Site is Loading Online

May 16, 2017 | written by WP Fix It Support

It can be super frustrating when your website is offline. When this happens it is possible that it may be offline for you or certain geographical areas and not others. There are some cool and easy to use FREE online tools that can tell you if you site is down for you or for everybody and to make sure your –> READ ON

WordPress Infection Removal Service Price Comparison

May 8, 2017 | written by WP Fix It Support

WordPress is a beautiful thing and can make all your web dreams come true. In recent years because of it’s rapidly growing popularity, WordPress has become a prime target for hackers and those bad internet duded and dudets that wish to cause harm to WordPress sites all over the world. This means that there has been an increases in the –> READ ON

Share and Receive Some Money – Fun WordPress Marketing Videos

March 23, 2017 | written by WP Fix It Support

Having Fun With Marketing WordPress We recently kicked off a WordPress Marketing Videos strategy online and will be releasing monthly videos highlighting our services. We have a commitment to keep these videos fun for your viewing pleasure. Please click the massive TWEET button below to share on twitter and we will send you $10 to use on anything in our –> READ ON

Best Set of WordPress Tools Everyone Needs to Give Support

September 20, 2016 | written by Jarrett Gucci

WordPress is a POWERHOUSE platform that can make all of your web dreams come true but it does need support from time to time. Having the right set of WordPress Tools is critical to providing good support. Your WordPress Support Toolkit can be broken up into 3 categories: Organization Communication KNOWLEDGE <~~ most important by the way!!! Now before I –> READ ON

Would you trust your child with your WordPress Host?

May 9, 2016 | written by WP Fix It Support

If you are a member of any type of online community that is the topic of WordPress, you will know all to well that the question of “Who is the BEST hosting company for WordPress” comes up a lot. Hosting is the foundation of your WordPress site and it is sooo important that you choice wisely when picking a host –> READ ON

Make the BEST Choice for WordPress Support

April 5, 2016 | written by WP Fix It Support

Back when we started our business in 2009, there were very few companies that were specializing in WordPress Support or even “Managed WordPress Services“. It was mostly freelancers and development companies that built WordPress sites and then had to support them for their clients after the build was complete. Over the last few years there have been a lot of –> READ ON

The Fastest Way to Remove a WordPress Infection From Your Site

February 16, 2016 | written by WP Fix It Support

Let us just start by saying to those reading this, WE ARE SO SORRY if your WordPress site is infected right now with malicious code or malware. This surely not only may be impacting the visitor experience but also good be hurting your search engine rankings if you have been Blacklisted. Now before you read on, please note that shortly –> READ ON

New Customer Profile Area

January 21, 2016 | written by WP Fix It Support

So we had a customer that uses our service often mention that it would be great if we kept FTP or web host login credentials on file for easy access on future tickets. We did not have this in place because we have always just asked for it if needed. Not all tickets require this information but we thought this –> READ ON

WordPress Support for Agencies and Freelancers

January 6, 2016 | written by WP Fix It Support

Our newest GAME CHANGING service is the WordPress Agency Support system which will allow Agencies and Freelancers alike to have a branded place they can send their clients and get instant support. This type of WordPress Support is one of a kind and allows Development Firms and solo Developers to focus on just that “development” and let us take over –> READ ON

SECURITY ALERT Visual Composer Plugin

October 8, 2015 | written by WP Fix It Support

It is important you know about multiple XSS security vulnerabilities in the Visual Composer WordPress plugin versions prior to 4.7.4 (releases prior to October 2, 2015). The team over at the Envato Market Place has been working with WP Bakery, the creators of Visual Composer, who have addressed all identified vulnerabilities in version 4.7.4 and later, and undertaken a code –> READ ON

9 SUPER Useful Customer Support Tools

March 12, 2015 | written by WP Fix It Support

You’re solving one ticket after the other without a break. But you don’t seem to be making a dent in your ticket queue. The same old questions come in over and over again, and to make things worse your customers are reopening resolved tickets because they don’t understand your solution. It happens to the best of us. Some solutions are –> READ ON

Introducing LIVE Agent Chat

February 26, 2015 | written by WP Fix It Support

WP Fix It now lets you chat with your Agent LIVE That’s right.  We just added LIVE Agent Chat to our ticket system.  This means that you can speak with the agent working on your issue LIVE as it is being done. See it in action below. CLICK ABOVE TO VIEW FULL SIZE