Category: WP Fix It News

How We Mastered 24/7 Full Time WordPress Support

July 24, 2018 | written by WP Fix It Support

Are you dealing with the “my WordPress site is down” situation right now? Well we can help no matter what time or day of the week it is. We are here to fix it right away. WOW… what a ride it has been for the last almost 10 years offering Full Time WordPress Support. Back in 2009 when we created –> READ ON

HostGator Malware Removal Says “Sitelock Needs to Clean Your Site”

February 7, 2018 | written by WP Fix It Support

Are you in a panic because of HostGator Malware Removal? We must start this off by saying that we think Sitelock is an AMAZING company that provides high level security solutions for WordPress sites. Sitelock is an industry leader in website security and infection cleanup. They have partnered with many premium web hosting companies to react to infections that the –> READ ON

True 24/7 WordPress Support – Even on Holidays!

December 27, 2017 | written by WP Fix It Support

24/7 WordPress Support, what does that really mean? Let us take a look back to 2009 when we created our company. The goal was to provide a place where WordPress users could get support for their site when things were not working as they should be. A massive part of that goal was to make sure that the support was –> READ ON

WordPress Support Made Easier – New Design

October 17, 2017 | written by Nile

Irvine, California, September 17, 2017 – WP Fix It, a customer service company focused on helping WordPress website owners fix their websites, has launched a new website design. WP Fix It has been well known in the WordPress community for their main fast instant support service, as well as other popular services, like their WordPress Infection Cleanup service, WordPress Speed –> READ ON

1 OF A KIND – WordPress Help for Beginners

July 25, 2017 | written by WP Fix It Support

We are on a daily mission to find new and improved ways to make getting WordPress help for beginners FAST and EASY. Our newest creation is the ability to ask a support question on your site to a live agent and even share your screen to better explain the problem you are having. So imagine you are on your site –> READ ON

WordPress is Not Just Software but LIFEWARE!

March 28, 2017 | written by Jarrett Gucci

Hello!  Jarrett Gucci here, Owner and Founder of WP Fix It.  I recently gave a keynote presentation at a WordCamp in St. Louis and below is my opening statement and full recording.  This was so much fun and my main focus was to open the minds of WordPress users to take in the things that allow them to use WordPress –> READ ON

Introducing WordPress Take Action Today – WP TAT™

June 6, 2016 | written by WP Fix It Support

We just made taking action on your site easy as pie! The web is jam packed with WordPress information and there is so much to filter through and implement on your site.  We decided to create an easy and simple way for you to TAKE ACTION each day on your WordPress site. With great excitement, we would like to introduce –> READ ON

Make the BEST Choice for WordPress Support

April 5, 2016 | written by WP Fix It Support

Back when we started our business in 2009, there were very few companies that were specializing in WordPress Support or even “Managed WordPress Services“. It was mostly freelancers and development companies that built WordPress sites and then had to support them for their clients after the build was complete. Over the last few years there have been a lot of –> READ ON

Fully Managed WordPress Support Services

March 28, 2016 | written by WP Fix It Support

Our newest GAME CHANGING service is WordPress Fully Managed Services will allow you to stop worrying if your WordPress site is working and focus on other things. We are certain that you already have your site hosted somewhere and might be very happy with that. The issue is if anything goes wrong and your site is not working, chances are –> READ ON

WordPress Development – On Time and On Budget

February 25, 2016 | written by WP Fix It Support

We are so excited to talk about a spin off service we are creating where you can submit custom WordPress Development requests.  We already have the market cornered with our Instant 24/7 WordPress Support but we often get requests that require custom development.  We have had to tell our customers that we only do troubleshoot and repair.  This of course –> READ ON

New Customer Profile Area

January 21, 2016 | written by WP Fix It Support

So we had a customer that uses our service often mention that it would be great if we kept FTP or web host login credentials on file for easy access on future tickets. We did not have this in place because we have always just asked for it if needed. Not all tickets require this information but we thought this –> READ ON

WordPress Support for Agencies and Freelancers

January 6, 2016 | written by WP Fix It Support

Our newest GAME CHANGING service is the WordPress Support for Agencies system which will allow Agencies and Freelancers alike to have a branded place they can send their clients and get instant support. This type of WordPress Support is one of a kind and allows Development Firms and solo Developers to focus on just that “development” and let us take –> READ ON

NEW LIVE WORDPRESS SUPPORT Will Blow Your Mind

September 16, 2015 | written by WP Fix It Support

We are now the only online Instant WordPress Support company that offers live interactive support when you need it. We just started LIVE WORDPRESS SUPPORT where customers can screen share with us, annotate, have mouse control, send files instantly and live chat. Customers actually watch the agents resolve their issue live. Not only does this make things faster for resolving –> READ ON

Introducing LIVE Agent Chat

February 26, 2015 | written by WP Fix It Support

WP Fix It now lets you chat with your Agent LIVE That’s right.  We just added LIVE Agent Chat to our ticket system.  This means that you can speak with the agent working on your issue LIVE as it is being done. See it in action below. CLICK ABOVE TO VIEW FULL SIZE  

Adding CRAZY Value for Our Readers…

February 11, 2015 | written by WP Fix It Support

We are are super excited to welcome Yusuf Chowdhury also know as the “Optimization Guy” to the publication team here at WP Fix It.  Yusuf is a master of creating videos that provide business owners online marketing tools, strategies, and up to date services to help them take their business to the next level.   He is also very entertaining to –> READ ON

Making Things Easier for Support on WordPress Issues

January 30, 2015 | written by WP Fix It Support

We actually sit around often and think of ways to improve how our customers get support on our site.  Our newest creation is a simple and painless way to record your computer screen and include the recording when you submit your ticket.  This really helps us to know exactly what the issue is and saves our customers from explaining with –> READ ON

WP Fix It doing it WordCamp San Antonio style

January 21, 2015 | written by WP Fix It Support

We are super excited to announce that our founder Jarrett was selected to speak at WordCamp San Antonio 2015.  The title of his presentation is “What to DO…when you don’t know what to DO”.  It will be all about troubleshooting WordPress issues and teaching others not to panic when something goes wrong.  Take a look below and learn a bit –> READ ON

Giving Back Every Month to Our TOP CUSTOMERS

November 15, 2014 | written by WP Fix It Support

Yes it’s true we like helping people that are having problems with their WordPress websites and making some money in the process. We want to take care of those that take care of us. Each month we are going to hand out $20 coupons to our top 5 customers that they can spend on anything in our WP Fix It –> READ ON

We Just Finished Our 1st Plugin

September 28, 2014 | written by WP Fix It Support

We are so excited to introduce the release of our 1st developed plugin.  This plugin was built for our WP KIS™ customers. WP KIS™, which stands for WordPress Keep It Safe, are plans we offer people to manage and maintain their WordPress websites. Just for the record, this plugin does not conflict or had any extra loading time to your –> READ ON

WP Fix It doing it WordCamp Los Angeles style

July 15, 2014 | written by WP Fix It Support

We are super excited to announce that our founder Jarrett was selected to speak at WordCamp Los Angeles 2014.  The title of his presentation is “What to DO…when you don’t know what to DO”.  It will be all about troubleshooting WordPress issues and teaching others not to panic when something goes wrong.  Take a look below and learn a bit –> READ ON

WordPress Support HOTLINE

July 10, 2014 | written by WP Fix It Support

Imagine a place where you can call an actual phone # and get instant support for your WordPress site. We are not talking about hiring a developer or searching out someone online that probably won’t pick up their phone anyways. We are talking about you picking up the phone and dialing a toll free number and get connected immediately to –> READ ON

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